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An Honourable Exit

People who know me and have been watching my Twitter Feed will have seen something or other about our car radio debâcle. About 6 months ago, we bought a nice new car. It's a great car that you can feel safe in. As with any new car, you need...

Published 02-04-2009 7:47 by Nathan J Pledger

Filed under: Customer Experience, Isle of Man
Isle of Man Cycle Hire wins key Tourism Award

It's nice to see people do well. That's why I was pleased when the owner of a small business who I helped with their web site told me they'd recently won an award by the Department of Tourism and Leisure on the island. Whereas I usually end...

Published 01-31-2009 20:00 by Nathan J Pledger

Filed under: Customer Experience, Isle of Man
Waltons: Bad Manx Customer Service - Again

There's few things that upset me more than arrogant sales people. Unfortunately, on an island where there are few options and a distinct lack of viable competition, arrogance is rife. There seems to be an underlying feeling that if you don't like...

Published 12-23-2008 14:16 by Nathan J Pledger

Filed under: Customer Experience, Isle of Man

Name:: Nathan J Pledger
Occupation:: Senior .NET Developer
Location:: Isle of Man

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